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Privacy Policy

1. Introduction

Welcome to EaseMyCompliance (Hereinafter referred as “EMC”)(“we,””our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our innovative digital compliance and consultancy platform.

BY CONFIRMING THAT YOU ARE BOUND BY THIS PRIVACY POLICY (BY THE MEANS PROVIDED ON THIS WEBSITE), BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.

2. Why this Privacy Policy

This Privacy Policy is published in compliance with, inter alia:

I. Section 43A of the Information Technology Act, 2000;

II. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and

III. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

I. The type of information collected from the Users, including sensitive personal data or information;

II. The purpose, means and modes of usage of such information; and

III. How and to whom we may disclose such information.

3. Information We Collect

We may collect various types of information when you use our platform, including:

  • Personal Information: This may encompass details such as your full name, email address, telephone number, and additional contact information, which we collect when you register for an account or reach out to us.
  • Payment Information: When initiating payments for our services, we may acquire payment card information or other billing particulars.
  • Usage Information: We gather information concerning your utilization of our platform, encompassing your engagement with our services, the web pages you access, and your IP address.
  • Communication Data: We retain records of your correspondence and other communications when you reach out to us for assistance or inquiries.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.

Users may have to share sensitive personal information in order be able to avail our services. Such sensitive personal information shall be governed by this Privacy Policy. The SPI Rules define “sensitive personal data or information” of a person to mean personal information about that person relating to:

I. passwords;

II. financial information such as bank accounts, credit and debit card details or other payment instrument details;

III. physical, physiological and mental health condition;

IV. sexual orientation;

V. medical records and history;

VI. information received by body corporate under lawful contract or otherwise;

VII. details as provided at the time of registration or thereafter; and

VIII. call data records.

Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data or information.

Collection of information which has been designated as ‘sensitive personal data or information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. Our Services may be unavailable to you in the event such consent is not given.

Due to the communication standards on the Internet, when a User or anyone accesses EMC, we automatically receive the URL of the site from which such person is accessing EMC. We also receive the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, e-mail patterns, as well as the name of User’s ISP. This information is used to analyse overall trends to help us improve our Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with third parties. Notwithstanding the above, we may share some of the aggregate findings (not the specific data) in anonymised form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business.

The website, EMC may use temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us and its service providers for the technical administration of the Website, research and development, and for User administration.

4. How we Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver our streamlined compliance and consultancy services and facilitate communication with our panel of expert professionals.
  • User Support: To assist you with inquiries, technical support, and to address any issues.
  • Improving Services: To enhance and develop our platform, including analyzing user behavior and preferences.
  • Marketing and Communication: To send you updates, newsletters, and promotional material (you can opt out of marketing communications at any time).
  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and protect our legal rights.
  • We may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. We may collect such User’s credit card number or payment information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.

5. Information Sharing

We may share your information with third parties under the following circumstances:

  • Service Providers: We may engage third-party service providers to assist with the operation of our platform and may share your information with them for that purpose.
  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
  • Business Transfers: If our business undergoes a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

All the information provided to us by you, including sensitive personal information, is voluntary. You understand that we may use certain information of yours, which has been designated as ‘sensitive personal data or information’ under the SPI Rules, (a) for the purpose of providing you the services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.

This Privacy Policy applies to Services that are owned and operated by EMC. We do not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which we are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website’s provider, or the information on the website. If you decide to visit a third party website linked to EMC, you do this entirely at your own risk. We encourage the Users to read the privacy policies of that website.

6. Security

  • We employ reasonable safeguards to mitigate the risk of unauthorized access, disclosure, alteration, or destruction of your information. Your Personal Information is maintained by us in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. We take all necessary precautions to protect your personal information both online and offline, and implement reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of our business.
  • It shall be your responsibility to uphold the confidentiality of your account credentials. We do not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify us by sending an email to info@easemycompliance.com. You shall be liable to indemnify us for any loss suffered by us due to such unauthorized use of your account and password.
  • We make User information accessible to our employees, agents or partners and third parties only on a need-to-know basis, and bind all such employees to strict confidentiality obligations.
  • Notwithstanding the above, we are not responsible for the confidentiality, security or distribution of your personal information by third parties outside the scope of our agreement with such third parties. Further, we shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

7. Your Choices

You have the ability to manage your personal information by logging into your account, where you can access, update, or delete it. Additionally, should you wish to exercise your privacy rights or opt-out of receiving marketing communications, you can contact us for assistance.

8. Changes to this Privacy Policy

We reserve the right to revise this Privacy Policy to align with evolving practices or legal requirements with or without any advance notice. In the event there are significant changes in the way we treat your personally identifiable information, or in the Privacy Policy itself, we will notify you, so that you may review the changed terms prior to continuing to use the Services.

If you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact info@easemycompliance.com to deactivate your account. Unless stated otherwise, our current Privacy Policy applies to all information that we have about You and Your account.

If a User uses the Services or accesses EMC after a notice of change has been sent to such User or published, such User hereby provides his/her/its consent to the changed term

9. Consent To This Policy

You acknowledge that this Privacy Policy is a part of the User Agreement, and you unconditionally agree that by becoming a User of EMC and its Services you signify your assent to this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the User Agreement.

10. Contact Us

Should you have any inquiries, apprehensions, or requests pertaining to this Privacy Policy or our operational procedures, please do not hesitate to reach out to us via the following contact email: info@easemycompliance.com.

We extend our gratitude for selecting EMC as your destination for compliance and consultancy services. Your trust is of utmost importance to us, and we are unwavering in our dedication to ensuring the protection of your privacy.

Team EMC