We retain the prerogative to modify this User Agreement periodically, and such changes may occur without prior notice. It is your responsibility to periodically review this User Agreement to stay informed about any alterations. Your ongoing usage of this website following such modifications will be considered an acknowledgment and acceptance of the updated terms and conditions.
Terms and Conditions
1. Introduction
Welcome to EaseMyCompliance! (Hereinafter referred to as “EMC”) These terms and conditions govern your use of our unique digital platform designed to provide online compliance and consultancy services. We have assembled expert professionals from across India to empower businesses in India with efficient, cost-effective, and time-saving compliance solutions.
This website is the property of and is managed by India Compliance, situated at No.198, CMH Road, 2nd Floor, Indiranagar, 2nd Stage, Bangalore-560038. When you visit our website and utilize the information, resources, services, products, and tools we offer, you acknowledge and consent to the acceptance and compliance with the subsequent terms and conditions outlined in this policy, hereinafter referred to as the ‘User Agreement’. Furthermore, you are also bound by the terms and conditions laid out in our Privacy Policy, which can be found in the section below for further details.
The User Agreement is published in compliance with, and is governed by the provisions of Indian law, including but not limited to:
- the Indian Contract Act, 1872,
- the (Indian) Information Technology Act, 2000, and
- the rules, regulations, guidelines and clarifications framed there under, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”), and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
2. Definitions
- “EMC” denotes our website and digital platform designed to furnish online compliance and consultancy services.
- “User” encompasses any entity, whether an individual or an organization, engaging with and leveraging EMC.
- “Compliance Services” encompasses the array of online tools, resources, and consultancy services available through our platform.
- “Compliance Calendar” signifies the individually tailored schedule of compliance obligations, meticulously crafted for each organization based on their unique pre-requisites.
- “Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- “Professional Consultancy Services” alludes to the specialized guidance and support provided to ensure comprehensive compliance, thoughtfully customized to the specific industry.
- “Terms and Conditions” (referred to as “Terms”) in this context pertains to the comprehensive agreement between you and the Company concerning the utilization of the Service.
- “User-Friendly Platform” characterizes our intuitively navigable website, offering a comprehensive spectrum of compliance solutions, including tax and legal filings, licensing, reporting, and more.
3. Acceptance of Terms
When you access and utilize EMC, you are confirming that you have read, comprehended, and consented to these terms and conditions. If you disagree with any aspect of these terms, kindly refrain from using our services.
4. Service Description
- EMC is an innovative digital platform, aligning with the Digital India initiative, delivering convenient, cost-efficient, and time-efficient compliance and consultancy services.
- Our Compliance Services encompass tailored Compliance Calendars, reminders, and the assurance of timely completion of compliance tasks.
- We operate as a hybrid online portal, merging traditional compliance with specialized Professional Consultancy Services, ensuring industry-specific, fully compliant solutions.
- Our User-Friendly Platform provides an extensive array of compliance solutions, covering tax and legal filings, licensing, reporting, and beyond.
5. Registration and Account Security
- To gain access to our services, users are required to complete the registration process.
- For the purpose of registration, you may have to provide your personal information, including but not limited to, name, e-mail ID, phone number and other details.
- You are entrusted with the responsibility of ensuring the robust security and utmost confidentiality of your account information, notably your password, which is essential for a seamless experience.
6. Fees and Payments
Your engagement with our services inherently signifies your commitment to cover the applicable service fees, which will be meticulously specified in an official quotation upon the commencement of a service inquiry.
7. Privacy Policy
- Our Privacy Policy serves as the governing document regarding the utilization of your personal information. We are deeply dedicated to safeguarding your privacy and maintaining the confidentiality of your personal data. This Privacy Policy is an integral component of this User Agreement. To access and review our complete Privacy Policy, kindly click here.
- The Privacy Policy sets out:
- The type of information collected from you, including sensitive personal data or information;
- The purpose, means and modes of usage of such information; and
- Other information mandated by the SPI Rules.
- You are expected to read and understand the Privacy Policy, so as to ensure that you have the knowledge of:
- fact that certain information is being collected;
- purpose for which the information is being collected;
- intended recipients of the information;
- nature of collection and retention of the information; and
- various rights available to you in respect of such information.
- We may collect information relating to the devices through which you access the Website/ App, and anonymous data of your usage. The collected information will be used only for improving the quality of our services and to build new services.
8. Intellectual Property
- The contents listed on EMC belong to us, along with the information that is collected by us directly or indirectly from you. Copying of the copyrighted content published by us on EMC for any commercial purpose or for the purpose of earning profit will be a violation of copyright and we reserve our rights under applicable law accordingly.
- We authorise you to view and access the content available on EMC solely for ordering, receiving, delivering and communicating only as per this User Agreement. The contents of EMC, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on EMC (collectively, “Content”), are our property and are protected under copyright, trademark and other laws. You shall not modify the Content or reproduce, display, publicly perform, distribute, or otherwise use the Content in any way for any public or commercial purpose or for personal gain.
- You shall not access EMC for purposes of monitoring availability of services, performance or functionality, or for any other benchmarking or competitive purposes.
- We reserve the rights to display sponsored advertisements on EMC. Without prejudice to the status of other content, we will not be liable for the accuracy of information or the claims made in the sponsored advertisements/ listings. We do not encourage you to visit the sponsored listings pages or to avail any services from them. We will not be liable for the services of the providers of the sponsored listings.
9. User Responsibilities
- Users are required to provide accurate and up-to-date information.
- Users are obliged to diligently observe and comply with all applicable laws, regulations, and statutory provisions.
- Users are required to exercise due diligence and care when using our services.
- Users must promptly report any suspicious or unauthorized activities related to their account.
- As mandated by Regulation 3(2) of the IG Rules, Users are hereby informed that that they are not permitted to host, display, upload, modify, publish, transmit, update or share any information that:
I. belongs to another person and to which the User does not have any right to;
II. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
III. harm minors in any way;
IV. infringes any patent, trademark, copyright or other proprietary rights;
V. violates any law for the time being in force;
VI. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
VII. impersonate another person;
VIII. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
IX. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
- Users are also prohibited from:
I. violating or attempting to violate the integrity or security of our Content;
II. transmitting any information (including job posts, messages and hyperlinks) on or through EMC that is disruptive or competitive to the provision of Services by us;
III. intentionally submitting on EMC any incomplete, false or inaccurate information;
IV. making any unsolicited communications to other Users;
V. using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search EMC;
VI. attempting to decipher, decompile, disassemble or reverse engineer any part of the website;
VII. copying or duplicating in any manner any of the Content or other information available from the website;
VIII. framing or hot-linking or deep linking any Content, unless otherwise expressly granted permission.
- We may disclose or transfer user-generated information to our affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer. We will comply with any duly-issued government or court directions to disable access to the user-generated information, should it be found to be illegal by a competent governmental authority.
10. Termination
We reserve the right to promptly suspend or terminate your access, without prior notice or liability, for any reason, including a breach of these Terms and Conditions. Suspicion of illegal, fraudulent, or abusive activity may also result in the termination of your relationship, which may be reported to law enforcement. Upon suspension or termination, your access to our provided resources will cease, and we may remove any information on file with us, including account details. Your right to use the Service will also cease upon termination.
11. Limitation of Liability
In no event, including but not limited to negligence, shall we, or any of our directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, EMC or the content, materials and functions related thereto. We shall not be liable for:
I. any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through EMC;
II. any unauthorized access to or alteration of your transmissions or data; or
III. any other matter relating to EMC.
12. Indemnity
User agrees to indemnify and hold harmless EMC, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from User’s access to or use of services, violation of this Agreement, or infringement, or infringement by any other User of his/her/its account, of any intellectual property or other right of any person or entity. We will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.
13. Governing Law and Dispute Resolution
The provision regarding the “Governing Law” stipulates that these terms and conditions are subject to and governed by the legal framework and regulations established by the laws of India.
Any legal disputes, questions, or concerns arising from or related to these terms and conditions, the applicable legal principles, interpretations, and resolutions will be determined based on the laws of India.
14. Changes to Terms
15. Change to Refund & Cancellation Policy
At EaseMyCompliance, we take immense pride in our services and are dedicated to ensuring your satisfaction with our offerings and support. We continuously enhance our services to deliver excellence in accounting, financial, and secretarial services through our online platforms.
In the rare event that you are dissatisfied with our services or if we are unable to deliver on time, please reach out to us promptly to enable our refund process. Our team will review your case, and if found genuine, we will process your refund within 5-7 working days. We are committed to resolving any issues through corrections, refunds, or credits for future transactions with EaseMyCompliance. Your satisfaction is our top priority.
16. Factors Outside our Control
We are unable to assure specific outcomes for your individual procedure. For instance, the rejection of an application on government portals due to legal reasons beyond EMC’s scope cannot be guaranteed against. Furthermore, government delays or technical issues with platforms like the MCA website, Income Tax website, etc., may result in extended processing times. Additionally, it’s important to note that EMC cannot guarantee the results or consequences of services provided by our Associates on the nearest Expert platform, who are not affiliated with EMC. These challenges are beyond our control and do not fall under our guarantee.
17. Force Majeure
EMC shall not be deemed to have violated its Satisfaction Guarantee Policy or breached any terms of service, nor shall it be held accountable to the Client for any cessation, interruption, or delay in fulfilling its obligations. Such delays may occur due to circumstances beyond our control, including but not limited to earthquakes, floods, fires, natural disasters, government actions, legal changes, explosions, wars, terrorism, labor disputes, or similar events, all collectively referred to as “Force Majeure Events.” These events, whether anticipated or unforeseen, fall outside the scope of our reasonable control.
18. Disputes Resolution
- Any dispute, claim or controversy arising out of or relating to this User Agreement, including the determination of the scope or applicability of this User Agreement to arbitrate, or your use of EMC or the services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by us. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bengaluru. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
- Subject to the above Paragraph, the courts at Bengaluru, India shall have exclusive jurisdiction over any disputes arising out of or in relation to this User Agreement, your use of EMC or the Services or the information to which it gives access.
19. Severability and Waiver
Severability
Should any provision within these Terms be deemed unenforceable or invalid, that specific provision will be adjusted and construed to achieve its intended objectives to the maximum extent permissible under relevant laws. Meanwhile, all remaining provisions will remain in full force and effect.
Waiver
Unless otherwise stated here, the decision not to exercise a specific right or demand the fulfilment of an obligation under these Terms shall not impede a party’s capability to enforce said right or seek such fulfilment at any point in the future. Furthermore, the waiver of one breach shall not serve as a waiver of any subsequent breaches.
20. Contact Information
For any questions or concerns regarding these terms, please contact us at 8495820000
By using EMC, you acknowledge that you have read, understood, and agreed to these terms and conditions.